Welcome to Global Racket
Delivering sales growth & insight to the world’s leading organisations since 2011
|
TeleMarketing |
Market Research |
B2B Telemarketing is a highly effective, flexible and measurable route to market. Research by the Direct Marketing Association confirms it can provide a stronger ROI than many other channels delivering £10 for every £1 spent, a return which increases when telemarketing is integrated with other channels.
Outbound/Inbound SalesTailored customer service operations; Product launch or promotional inbound call management; Recall, Helplines & Crisis management ; Management and qualification of inbound MQLs / SQLs; Live chat response
|
Pre and post sales market research; Voice of customer, brand perception and customer satisfaction surveys; Customer and competitive intelligence, TCF (Treating Customers Fairly) compliance calls;Data Cleansing & Enhancement
Inside SalesSales acceleration; Channel development; Lead nurture and recycling; Account nurturing
|
Sales Appointment Setting Services qualified new business appointments.
Sales teams are most effective when they are on the phone with clients, closing deals. What's more, we know that badly researched, unqualified appointments are an expensive waste of time and cost your business money. At the Telemarketing Company we use BANT criteria (Budget, Authority, Need, Timescale) to ensure that your sales team spend as much time as possible in meaningful sales meetings with qualified, interested, budget holding decision makers.
Our solution selling approach means our agents work unscripted to uncover business pain points and match benefits to create need. We have one of the US and UK's most efficient B2B appointment setting telemarketing teams, working across a vast number of sectors and on behalf of organisations of all sizes to engage business decision makers, from Office Managers to the Directors of the US, Canada & UK’s largest enterprises.
We’ll find the “low hanging fruit”, but we’re also experts at developing longer term opportunities, going from cold call to appointment over the course of many calls with every appointment handed to you offering a potential sale.
Our sales appointment setting approach is managed by our highly experienced account managers who guarantee that: Every opportunity is quality checked using rigorous controls before release to you.
Blanket call recordings are available on request to provide complete transparency.
Closed loop, structured feedback provided for every appointment booked to ensure all relevant customer insight is provided.